In contrast to my lunch-break annoyance, here is a piece of mail from an Evolution/Connector user I got late last week that made me smile:
… Just wanted to say “Thanks.” I struggled for a couple of sessions, but your thorough docs made it possible for me to get Connector working with only a little reading. The software is very intuitive, but not “[sender]-proof” apparently…
They like the software, and the read the manual. Amazing.
Secretly Ironic 