Broken Systems, Broken UI

This Is Broken is a blog about bad UI. I like examples of broken interfaces (software or otherwise), because they are both funny and educational.

This is an article about how screwed up our educational system is. Apparently Salman Rushdie wrote in to criticize the administrator for something else, but they’d never heard of him. Mind you, this is an arts college, presumably a place where people should have heard of major living authors. I dislike examples of broken social systems because although they may be funny, they are also depressing and enraging.

Novel Proposition

Whenever I look at aggregators that pull in my blog, I worry that I’m totally off topic. For example, Novell has an intranet page that pulls in a bunch of Novell employee blogs, which tends to be software oriented, with the occasional geek-life entry… and then there’s mine, about sex, and culture, and how awesome it is that Shaolin Soccer has finally reached the US.

Or how conflicted I am about Wal*Mart. On the one hand, they’re the logical low-margin high-volume store that caters to the average guy, and having been to them I can’t say it’s easy to ignore that appeal. Reasonable prices, man. Low margins. It’s good for consumers. Of course I don’t like the homogenization it represents, but that’s a taste thing, not a reasoned debate. Their drive for low costs does, however, have a human cost: lots and lots of crappy jobs, managers cheating their underlings out of overtime…. it’s good for the shoppers, and it’s good for investors, but it’s not …. well, it’s not good for society overall. So what do I do as a shopper, investor, employee, manager, human? Buy the stock and refuse to shop there?

I guess I make off-topic blog posts about my indecision. How very Prufrock.

More Sexuality Research

Curing homosexuality? Now, if you have a married man who goes out and has sex with other men on the side, and wants to curb that behavior, it seems to me that his problem is less “he needs to be cured of homosexuality” than “he is unfaithful and needs to learn to be faithful.” Obviously, issues of sexuality need to be addressed there, but really, if he were “cured” of homosexuality, would it be OK then for him to continue cheating on her with women?

Poor Analogy

John Gruber complains about the Open Source development model and its supposed failures. I disagree heartily, but before I insult his conclusion, I need to point out that he’s chosen a terrible analogy as well:

The distributed, collaborative nature of open source software works for developer-level software, but works against user-level software. Imagine a motion picture produced like a large open source project. Different scenes written and directed by different people, spread across the world. Editing decisions forged by group consensus on mailing lists. The result would be unfocused, incoherent, and unenjoyable.

Imagine a motion picture produced like a motion picture. That’s exactly how they’re done, dumbass. And while in my opinion most of Hollywood’s output is, in fact, unfocused, incoherent, and unenjoyable, they do seem to be quite successful. The other conclusions of the article are about as insightful: Eric Raymond and many other programmers are egotistical (shocking!), user interface is difficult and underappreciated by programmers (this hasn’t been drilled into everyone’s head yet?) and open source projects are sometimes less organized than closed ones.

I want to point out the “sometimes” here: as far as I can tell, a corporation isn’t going to have much more organizational control than any other group of a few hundred people. Things are done by consensus with the benevolent dictatorship of the maintainer, or, in a company, by the manager. If people don’t like it, they can stuff it– which is called forking, transferring to another department, or quitting, depending on your context.

Finally, the argument that open development projects will by nature lack good UI is the same as the one I used to hear that they will always lack good docs. Nobody claims that anymore because docs nerds like me came out of the woodwork and started writing docs. Good UI is becoming important, and recognized, and is appearing in more and more apps, because designers are coming out of the woodwork and helping out. This is especially true of GNOME, thanks to the work of several dedicated programmers, the GNOME foundation, and corporate backers like (ahem) the Novell Ximian Group, Siemens, Red Hat, and Sun.

Maybe it’s not done yet. But there are a lot of “full-time, well-paid” people working on this software too, and we’re doing it with a lot of part-time, unpaid folks who are chipping in for the greater glory.

Near wild heaven has several good GNOME UI examples, with classy-looking screenshots too. In other words, our UI brings all the boys to the yard. Damn right it’s better than yours.

Fashion, Anti-Fashion

Plush Living claims to be anti-fashion but sells only hipster just-past-its-prime paraphernalia: trucker hats, beer cozies, quote-unquote-vintage t-shirts. Paul Frank, for crying out loud. What screams trendy fashion-chasing more than Paul Frank? Carrie Bradshaw? I do like the Utah shirt though.

Anger

I get angry when I have to stand by and see things I don’t like happening. This means seeing people make bad decisions, or making fun of my friends, or drinking too much, or lie to be popular. I think this accounts for my dislike of the Ben Stiller, Jerry Sienfeld, Curb Your Enthusiasm mode of comedy. It also accounts for my anger at politicians and at the Average American Consumer who has racked up too much debt for no good reason, and at myself when I make stupid decisions, especially when I know they’re stupid well in advance (“Hey, I think I’ll drink too much tonight, and then spend the weekend sulking instead of doing anything worthwhile, and then on Monday feel like I’m wasting my life!”)

So, there is plenty of anger in my life. I’m trying to let that go.